Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Adams

Braidwood,IL

Summary

Energetic and organized individual with knack for streamlining processes and improving workflow efficiency. Possesses foundational knowledge in operations management and data analysis, demonstrating strong abilities in problem-solving and attention to detail. Committed to optimizing team performance and contributing to organizational success.

Overview

7
7
years of professional experience

Work History

Process Assistant

Amazon
06.2023 - Current
  • Took Ownership of Inbound In June 2023
  • Proactively identified opportunities to improve operational efficiency by analyzing current workflows and proposing process improvements.


  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Assisted in the training of new staff members on company policies, procedures, and best practices related to shipping operations.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Linehaul Ship Clerk

Amazon
09.2022 - 06.2023
  • Expedited order fulfillment by coordinating closely with warehouse team members to ensure timely product retrieval and dispatch.
  • Enhanced communication between warehouse staff, management, and customers through regular reporting of shipment statuses.
  • Reduced shipping errors with diligent record-keeping and attention to detail.
  • Fostered a positive working environment by promoting teamwork, open communication, and mutual support among colleagues.
  • Partnered with representatives from different carriers to arrange materials shipments.

Amazon Warehouse Associate/Learning Ambassador

Amazon
08.2020 - 09.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 49pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including AMXL, Outbound, and Crossdock.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.

Frozen Manager

Berkots Super Foods
11.2017 - 08.2020
  • Implemented cost-saving measures through efficient energy usage in freezer equipment operation, contributing to overall store profitability.
  • Strengthened vendor relationships through effective communication and timely resolution of any issues or discrepancies.
  • Assisted customers with product inquiries, providing knowledgeable recommendations based on their preferences and needs.
  • Developed strong product knowledge to stay informed of industry trends and inform customers on the benefits of different frozen items available in the department.
  • Increased sales by creating attractive merchandise displays that showcased promotional items and seasonal products.
  • Assisted in planning store events focused on promoting frozen goods, generating increased interest from customers in featured products.
  • Maximized storage space utilization by organizing products efficiently within the freezer units.
  • Enhanced customer satisfaction by maintaining a clean and well-organized frozen department with easy-to-find products.
  • Maintained safety standards by conducting regular inspections of freezer equipment and addressing issues promptly.


Education

AAS - LAW ENFORCEMENT

Joliet Junior College
12.2021

Skills

  • Safety management
  • Workflow management
  • Assignment delegation
  • Management support
  • Attendance tracking
  • Lean methodologies
  • Performance monitoring
  • Process improvement
  • Continuous improvement
  • Operational support
  • Clear communication
  • Excel spreadsheets
  • Microsoft office

Timeline

Process Assistant

Amazon
06.2023 - Current

Linehaul Ship Clerk

Amazon
09.2022 - 06.2023

Amazon Warehouse Associate/Learning Ambassador

Amazon
08.2020 - 09.2022

Frozen Manager

Berkots Super Foods
11.2017 - 08.2020

AAS - LAW ENFORCEMENT

Joliet Junior College

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Joshua Adams