Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joshua Adkins

Stratford

Summary

Friendly and Courteous Server with over 10 years’ experience in hotels and restaurant settings. Seeking position in an upscale restaurant, resort, or country clubs. Consistently delivers first rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty.

Overview

20
20
years of professional experience

Work History

Server

Marriot Hotel
New York
07.2022 - Current

Delivered orders to guests and meeting rooms promptly.

• Responded to all guest queries regarding menu items and beverages. • Processed cash and credit card guest payments. Double-checked guest food and beverage orders for accuracy before serving.

Arranged dining tables and trays neatly per hotel standards. Fulfilled quest food orders promptly and efficiently.

Followed all hotel food sanitation and safety requirements.

Waiter

Chief Of Staff LLC
Hartford
08.2017 - Current
  • Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet.
  • Carrying plates of food on trays and serving guests.
  • Keep glasses filled; remove each round of plates and replenish utensils
  • Perform cleaning tasks and breakdown of service
  • Maintain high standards of safety and cleanliness

Banquet Waiter

Tribeca Rooftop
New York
04.2019 - 09.2021

Provide first-rate service to large and small parties including specials parties

  • Provided distinguished service to guest from every part of the world
  • Excellent capability of anticipating guests' needs and fulfilling them appropriately
  • Provided detailed information of menu items
  • Ability to be patient under stressful circumstances

Front Desk Clerk, Housekeeper

Majestic Inn & Spa- Family Owned
Bar Harbor
08.2012 - 05.2017
  • Develops and maintains office forms and procedures, and assists with administrative tasks.
  • Answers central telephone system and directs calls accordingly.
  • Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
  • Operates listed office machines as required.
  • Prepares outgoing mail; sorts and distributes incoming mail.
  • Duplicates and distributes materials.
  • Composes, types and edits correspondence, reports, Andromeda and other material.
  • Maintains office supply inventory
  • Rapidly and correctly cleaned high number of rooms per shift
    Emptied waste baskets and removed all trash from rooms.
  • Dusted, cleaned windows, scrubbed bathrooms, and vacuumed floors
    Changed bedding, towels and other room suppliers
  • Made beds and straightened furniture.

Banquet Server

MDI Catering
Bar Harbor
10.2013 - 01.2016
  • Attentive Catering Server presenting and setting up food and beverages as per the request of client. 
  • Ensuring that all food is kept at the appropriate temperature. 
  •  Efficiently taking care of relating duties, including setting up tables decorations, storing leftover food and cleaning up the serving area when finished

Customer Service Representative

AT&T Store
Waterbury
09.2011 - 08.2013
  • Maintain up-to-date knowledge about AT&T products and services.
  • Maintain up-to-date knowledge about AT&T products and services.
  • Respond to customer queries about AT&T services, equipment, promotions, roaming and billings.Maintain up-to-date knowledge about AT&T products and services.
  • Enhance customer retention and satisfaction by providing outstanding and prompt customer services.
  • Take customer calls and complete service orders.
    Understand customer needs and recommend appropriate products and rate plans.

Waiter Dishwasher

American Steak House
Waterbury
01.2006 - 06.2009
  • Greet customers,
  • take food orders, bring food and drinks to the tables and take payment and make change
  • Operate the industrial dishwasher
  • Wash glassware and other implements by hand when necessary
  • Empty and clean all trash receptacles
  • Provide assistance to prep cook and other kitchen staff as needed, especially during peak times

Education

High School Diploma -

Thomaston High School
2011

Skills

  • Exceptional Customer Service
  • Professional And Neat
  • Superb Interpersonal Skills
  • Friendly And Outgoing 
  •  Food And Beverage Serving Standards
  • Technologically savvy
  • Conflict resolution
  • Sales experience

Affiliations

  • Soup kitchen volunteer
  • Haiti Mission Trip
  • Habitat For Humanity Volunteer
  • Hospital Chaplain Volunteer Training Program


Timeline

Server

Marriot Hotel
07.2022 - Current

Banquet Waiter

Tribeca Rooftop
04.2019 - 09.2021

Waiter

Chief Of Staff LLC
08.2017 - Current

Banquet Server

MDI Catering
10.2013 - 01.2016

Front Desk Clerk, Housekeeper

Majestic Inn & Spa- Family Owned
08.2012 - 05.2017

Customer Service Representative

AT&T Store
09.2011 - 08.2013

Waiter Dishwasher

American Steak House
01.2006 - 06.2009

High School Diploma -

Thomaston High School
Joshua Adkins