Joshua Alarcon
Bismarck,ND
Summary
Reliable Crew Trainer with background in staff development and performance improvement. Skilled in mentoring new team members, facilitating training programs, and ensuring adherence to safety protocols. Strengths include leadership, communication, and problem-solving abilities. Previous roles have seen significant improvements in team efficiency and productivity through effective training methods.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
Bismarck, ND
06.2020 - Current
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Assisted management in developing strategies to improve customer service standards.
- Ensured that all safety protocols were followed during training sessions.
- Encouraged open communication between trainees and management throughout the learning process.
- Coordinated with management to identify training needs and opportunities.
Barista
Jomo's
Bismarck, ND
01.2025 - 06.2025
- Stocked shelves with ingredients needed to make coffee drinks.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
High School Diploma -
Legacy High School
Bismarck, ND05-2021
Some College (No Degree) -
Bismarck State College
Bismarck, NDSkills
- Employee training
- Safety protocols
- Customer service
- Team building
- Onboarding processes
- Communication skills
References
References available upon request.
Timeline
Barista
Jomo's
01.2025 - 06.2025
Crew Trainer
McDonald's
06.2020 - Current
High School Diploma -
Legacy High School
Some College (No Degree) -
Bismarck State College