Joshua Aliifua
‘Aiea,HI
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in operations/warehouse practices, standards and regulations. Reliable employee seeking operations position. Offering excellent communication and good judgment.
Overview
17
17
years of professional experience
Work History
Operations Manager
Paradise Beverages Co.
Waipahu, HI
03.2016 - 01.2022
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Devised processes to boost long-term business success and increase profit levels.
- Spearheaded department training for appraisals of new components.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Investigated and resolved departmental non-conformances.
- Partnered with vendors and suppliers to effectively manage and budget.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
Professional CDL Driver
DHXâDependable Hawaiian Express
Honolulu, HI
06.2005 - 11.2006
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Conducted efficient cargo transfers to maintain route schedules.
- Dropped and hooked trailers and changed configuration of equipment.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Shift Warehouse Supervisor
Cold Storage Warehouse
Honolulu, HI
10.2004 - 02.2005
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Assistant Operations Manager
Paradise Beverages Co.
Waipahu, HI
01.2002 - 08.2004
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Monitored employee productivity and optimized procedures to reduce costs.
- Evaluated inspection reports and service tickets and prepared repair invoices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Maximized profits by reducing waste in payroll administration and increasing sales.
- Generated operational reports for management on monthly schedule.
Night Warehouse Supervisor/Dispatch Supervisor
Paradise Beverages Co.
Waipahu, HI
01.1994 - 01.2001
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Education
GED -
Waipahu High School
Waipahu, HI04.2005
Skills
- Mathematical Calculation and Reasoning
- Performance Assessment
- Sales Tracking
- Supplier Monitoring
- Finance and Accounting Oversight
- Financial Statement Review
- Assignment Delegation
- Goal Setting
- Budget Control
- Team Leadership
- Decision Making
- Originality and Creativity
- Program Optimization
- Employee Motivation
- Policy Development and Enforcement
- Human Resources Oversight
- Staff Scheduling
- Customer Service Management
- Cost Reduction
- Problem Anticipation and Resolution
- Records Organization and Management
- Verbal and Written Communication
- Focus and Follow-Through
- Quality Assurance
- Department Oversight
- Multitasking and Prioritization
- Word Processing
- Waste Management and Reduction
- Payroll Administration and Timekeeping
- Layout Planning
- Customer Relations
- Database Maintenance
- Inventory Tracking and Management
- Materials Planning and Logistics
- Product Transportation
Timeline
Operations Manager
Paradise Beverages Co.
03.2016 - 01.2022
Professional CDL Driver
DHXâDependable Hawaiian Express
06.2005 - 11.2006
Shift Warehouse Supervisor
Cold Storage Warehouse
10.2004 - 02.2005
Assistant Operations Manager
Paradise Beverages Co.
01.2002 - 08.2004
Night Warehouse Supervisor/Dispatch Supervisor
Paradise Beverages Co.
01.1994 - 01.2001
GED -
Waipahu High School