Joshua Alvarado
1319 Riddle St ,TX
Summary
Dynamic Admitting Representative at Fort Duncan Regional Medical Center, skilled in customer service and data collection. Achieved seamless patient admissions by expertly verifying information and coordinating insurance coverage, enhancing patient satisfaction. Recognized for exceptional communication and multitasking abilities, fostering strong relationships with healthcare teams to ensure efficient operations.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Admitting Representative
Fort Duncan Regional Medical Center
Eagle Pass, TX
12.2020 - Current
- Facilitated patient admissions by collecting and verifying demographic information.
- Utilized electronic health record systems to input and update patient data accurately.
- Coordinated insurance verifications to ensure coverage prior to patient services.
- Assisted patients with navigating admission procedures and addressing inquiries efficiently.
- Demonstrated attention to detail when comparing physician orders against established protocols for medical necessity.
- Managed challenging situations involving upset or anxious patients with empathy and professionalism, ensuring their concerns were addressed appropriately.
- Developed positive relationships with physicians, nurses, and other hospital staff, fostering effective communication across departments.
Education
High School Diploma -
Cc Winn High School
Eagle Pass, TX06.2018
Skills
- Customer service
- Multitasking
- Excellent communication
- Time management
- Customer relations
- Complaint handling
- Payment processing
- Scheduling
- Team development
- Data collection
- Quality control
- Account updating
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Admitting Representative
Fort Duncan Regional Medical Center
12.2020 - Current
High School Diploma -
Cc Winn High School