Joshua Anderson
Lago Vista
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I have a background in installations. Very knowledgeable in ceramic and wood installs as well as waterproofing.
Overview
11
11
years of professional experience
Work History
Dispatch Manager
Floor King
12.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversee installation quality
- Payroll and back charges for our installers
- Developed and maintained relationships with sub contractors and builders
- Dispatching jobs to get started and completed on time.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored flow of paperwork and directed information to appropriate departments.
- Assisted in resolving customer complaints and grievances.
- Received new orders, prepared documentation, and assigned personnel.
- Provided customers with information on products and services.
- Answered phone calls and responded to customer emails.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
FOREMAN
TRENDY ART REMODELING
12.2018 - 01.2022
- Quality Control
- Start up, scheduling and completion of remodeling projects
- Collect payments from customers upon completion of remodeling projects
Warehouse Manager
BRAZOS VALLEY FLOOR AND DESIGN
04.2014 - 12.2019
- Warehouse management and dispatch management.
- Scheduled daily installs up to 2 weeks out
- Made relationships with contractors
- Customer service
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
HIGH SCHOOL DIPLOMA -
LEANDER HIGH SCHOOL
Leander, TX05.2010
Skills
- Installation knowledge ( Tile , wood , carpet )
- Field call management
- Maintenance recordkeeping
- Environmental awareness
- Sales support
- Manpower planning
- Customer communication
- Daily reports
- Phone dispatch
- Strong leadership
- Workflow planning
- Reliable
- RFMS
Timeline
Dispatch Manager
Floor King
12.2019 - Current
FOREMAN
TRENDY ART REMODELING
12.2018 - 01.2022
Warehouse Manager
BRAZOS VALLEY FLOOR AND DESIGN
04.2014 - 12.2019
HIGH SCHOOL DIPLOMA -
LEANDER HIGH SCHOOL
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