Dedicated Shift Leader with proven skills in customer service, employee training, and cash handling. Known for conflict resolution and a friendly attitude, ensuring customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Baskin Robbins
Fort Walton Beach, Florida
05.2023 - Current
Supervised staff to ensure high-quality customer service and efficient operations.
Trained new employees on store procedures and customer interaction techniques.
Handled cash register operations, ensuring accurate transactions and record-keeping.