Joshua Armstrong
New Cumberland,PA
Summary
Hardworking, detail-oriented underwriter with almost 6 years of experience in banking with Members 1st.
Overview
10
10
years of professional experience
Work History
Indirect Underwriter
Members1st FCU
2022.03 - Current
- Analyze credit reports, income documentation, and affordability for members.
- Collaborate with the direct lending team to effectively help them in the underwriting process.
- Develop strong relationships with dealership partners.
Indirect Loan Funder
Members1st FCU
2021.02 - 2022.03
- Simultaneously managed a high volume of loan applications while maintaining strict attention to detail and accuracy.
Loan Consultant
Members1st FCU
2020.01 - 2021.02
- Assisted clients in securing loans by providing personalized guidance and identifying suitable products.
Customer Service Representative
Members1st FCU
2018.08 - 2020.01
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Community Safety Officer
Messiah University
2014.08 - 2018.08
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students, and visitors.
Education
Bachelor of Arts - Practical Christian Training
Bob Jones University
Greenville, SC05.2014
High School -
West Meadows Academy
Jacksonville, FL05.2010
Skills
- Effective Communication
- Growth Mindset
- Knowledge of credit union products and policies
- Relationship Building
- Risk Assessment
- Time Management
Accomplishments
- Completed the Members 1st Star Program in 2020
Commendations
In my time working at Messiah University, I received multiple commendations including the Robert Bunker Award of Outstanding Service for helping a student in a time of crisis.
Timeline
Indirect Underwriter
Members1st FCU
2022.03 - Current
Indirect Loan Funder
Members1st FCU
2021.02 - 2022.03
Loan Consultant
Members1st FCU
2020.01 - 2021.02
Customer Service Representative
Members1st FCU
2018.08 - 2020.01
Community Safety Officer
Messiah University
2014.08 - 2018.08
Bachelor of Arts - Practical Christian Training
Bob Jones University
High School -
West Meadows Academy
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