Joshua Armstrong
New Cumberland,PA
Summary
Hardworking, detail-oriented underwriter with almost 6 years of experience in banking with Members 1st.
Overview
10
10
years of professional experience
Work History
Indirect Underwriter
Members1st FCU
03.2022 - Current
- Analyze credit reports, income documentation, and affordability for members.
- Collaborate with the direct lending team to effectively help them in the underwriting process.
- Develop strong relationships with dealership partners.
Indirect Loan Funder
Members1st FCU
02.2021 - 03.2022
- Simultaneously managed a high volume of loan applications while maintaining strict attention to detail and accuracy.
Loan Consultant
Members1st FCU
01.2020 - 02.2021
- Assisted clients in securing loans by providing personalized guidance and identifying suitable products.
Customer Service Representative
Members1st FCU
08.2018 - 01.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Community Safety Officer
Messiah University
08.2014 - 08.2018
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students, and visitors.
Education
Bachelor of Arts - Practical Christian Training
Bob Jones University
Greenville, SC05.2014
High School -
West Meadows Academy
Jacksonville, FL05.2010
Skills
- Effective Communication
- Growth Mindset
- Knowledge of credit union products and policies
- Relationship Building
- Risk Assessment
- Time Management
Accomplishments
- Completed the Members 1st Star Program in 2020
Commendations
In my time working at Messiah University, I received multiple commendations including the Robert Bunker Award of Outstanding Service for helping a student in a time of crisis.
Timeline
Indirect Underwriter
Members1st FCU
03.2022 - Current
Indirect Loan Funder
Members1st FCU
02.2021 - 03.2022
Loan Consultant
Members1st FCU
01.2020 - 02.2021
Customer Service Representative
Members1st FCU
08.2018 - 01.2020
Community Safety Officer
Messiah University
08.2014 - 08.2018
Bachelor of Arts - Practical Christian Training
Bob Jones University
High School -
West Meadows Academy
Similar Profiles
Keri KreiderKeri Kreider
Customer Service Specialist at Members1st FCUCustomer Service Specialist at Members1st FCU
Sarah JohnsonSarah Johnson
DIRECTOR OF MEMBER ENGAGEMENT AND HR at TruEnergy FCU (Formerly Washington Gas Light FCU)DIRECTOR OF MEMBER ENGAGEMENT AND HR at TruEnergy FCU (Formerly Washington Gas Light FCU)
Kaitlinn VarnerKaitlinn Varner
Member Service Representative at Members 1st FCUMember Service Representative at Members 1st FCU