Results-driven General Manager with expertise in team collaboration, inventory management, and customer service. Proven ability to enhance operational efficiency and resolve complex challenges to improve business outcomes.
Overview
14
14
years of professional experience
Work History
General Manager
Classic Dry Cleaners
Greensboro, North Carolina
01.2023 - 01.2025
Oversaw daily operations to ensure efficient workflow and team collaboration.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Bp Gas Station
Greensboro, North Carolina
01.2019 - 01.2022
Managed inventory systems to maintain stock levels and reduce shortages.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Assistant Manager
Prime sushi
Kansas City, Missouri
08.2016 - 08.2018
Trained staff on menu items and customer service standards.
Coordinated inventory management to maintain stock levels and reduce waste.
Scheduled employee shifts to optimize coverage during peak hours.
Handled customer inquiries and resolved issues promptly and effectively.
Server
Fuji Sushi
St Louis, Missouri
01.2011 - 01.2012
Provided excellent customer service in a fast-paced dining environment.
Managed tables efficiently to enhance guest satisfaction and dining experience.
Executive Concierge at Leidos Global Headquarters at Jones Lang LaSalle (JLL)Executive Concierge at Leidos Global Headquarters at Jones Lang LaSalle (JLL)