Summary
Overview
Work History
Education
Skills
Timeline
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Tatiana Sera

Falls Church,VA

Summary

Administrative expert with over 3 years of experience in executive support, specializing in calendar management, travel arrangements, and event planning. Known for exceptional organizational skills and proactive problem-solving in dynamic environments. Demonstrated ability to maintain confidentiality and streamline team operations. Dedicated to advancing sustainability and environmental goals.

Overview

7
7
years of professional experience

Work History

Executive Concierge at Leidos Global Headquarters

Jones Lang LaSalle (JLL)
Reston, VA
04.2024 - Current
  • Delivered exceptional customer service by providing tailored support for employees and executives during high-profile events and daily operations.
  • Served as primary point of contact for inquiries from C-suite executives, ensuring professional communication.
  • Provided comprehensive administrative support, maintained documents and files, and identified operational risks.
  • Coordinated logistics for Board of Directors' events, including room setups and catering arrangements.
  • Collaborated with facilities, security, and catering teams to ensure seamless execution of cross-functional meetings and events.

Executive Administrative Assistant

Dawson & Associates
Washington, DC
07.2022 - 04.2024
  • Coordinated complex personal and professional calendar for Chief Executive Officer, ensuring efficient logistics and itineraries.
  • Managed appointments, organized meetings, and arranged domestic and international travel.
  • Maintained organized physical and digital financial records, including expenses, invoices, and subscriptions.
  • Oversaw distribution of highly confidential documents, including letters, memos, and correspondence.

Student Services Specialist

Virginia Commonwealth University
Richmond, VA
12.2018 - 03.2020
  • Greeted students and guests at the Student Learning Center, addressing requests, and resolving issues to ensure high satisfaction.
  • Performed administrative functions, including processing student record changes and maintaining compliance records.
  • Utilized MS Office and Google Suite daily to manage correspondence and schedules.

Education

Bachelor of Science - Environmental Studies

Virginia Commonwealth University
Richmond, VA
05.2022

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Outlook
  • Google Suite
  • EMS
  • Corrigo
  • Travel coordination
  • Calendar and meeting management
  • Executive communication
  • Expense tracking

Timeline

Executive Concierge at Leidos Global Headquarters

Jones Lang LaSalle (JLL)
04.2024 - Current

Executive Administrative Assistant

Dawson & Associates
07.2022 - 04.2024

Student Services Specialist

Virginia Commonwealth University
12.2018 - 03.2020

Bachelor of Science - Environmental Studies

Virginia Commonwealth University

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