Summary
Overview
Work History
Education
Skills
Communication
Leadership
Solving Problems
Timeline
DeliveryDriver

Yanisleidy Baryol

Miami,FL

Summary

Adaptable Assistant Manager with experience in financial management and customer interactions. Successfully taught new staff in product knowledge and customer service norms. Customer problems were effectively addressed while keeping professionalism. Managed workers and inventory to guarantee smooth daily operations. Excellent customer service skills.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Classic Dry Cleaners
01.2023 - Current
  • Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service
  • Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank’s performance

Delivery Driver

US Dry Cleaners
02.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Executed routine transfer of clothes across different branch locations.

Customer Services

Classic Dry Cleaners
01.2022 - 01.2023
  • Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service
  • Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank’s performance

Education

Technician - Telephone System

IPF Candido Gonzalez
Camagüey

Certificate - Phlebotomist

Inter American Institute
Miami, FL
05.2024

Skills

  • Customer Relations
  • Staff training
  • Accounting
  • Communication
  • Problem-solving

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Helped oversee the daily operations managing staff and inventory.

Solving Problems

Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

Timeline

Assistant Manager

Classic Dry Cleaners
01.2023 - Current

Delivery Driver

US Dry Cleaners
02.2022 - Current

Customer Services

Classic Dry Cleaners
01.2022 - 01.2023

Technician - Telephone System

IPF Candido Gonzalez

Certificate - Phlebotomist

Inter American Institute

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Yanisleidy Baryol