Joshua Bailey
Moreland
Summary
Motivated and hands-on team leader with experience in audio, video editing, and live content facilitation. Strong technical aptitude with a proven ability to learn quickly, solve problems, and contribute in fast-paced environments. Seeking to gain real-world experience in audio-visual production, installation, and technology systems through the ASW Summer Internship.
Overview
8
8
years of professional experience
Work History
Team Leader
Truett's Chick-fil-A
Newnan
08.2019 - Current
- Supervised team operations to optimize efficient service delivery.
- Delegated daily tasks to optimize team workflow and accountability.
- Fostered collaboration among team members to promote teamwork and morale.
- Monitored daily workflow, ensuring compliance with established policies.
- Established clear expectations for employees, providing necessary guidance.
- Participated in meetings with senior leadership to discuss team progress.
- Resolved customer inquiries and escalated complaints to management level.
- Analyzed customer service surveys to develop strategies that increased satisfaction ratings.
Line Cook
Sunflower Cafe
Buckhead
09.2018 - 12.2019
- Executed techniques for preparing menu item ingredients accurately.
- Prepared identical dishes daily with high accuracy, maintaining consistency in quality and presentation.
- Adhered to portion controls and presentation specifications for consistent quality.
- Operated kitchen equipment to ensure safe and efficient meal preparation, contributing to smooth kitchen operations.
- Maintained safe operations of food prep equipment to uphold safety procedures.
- Built collaborative relationships with kitchen team to improve workflow and enhance service efficiency.
Education
Associate of Science - Culinary Arts
Johnson & Wales University
Providence, RI05-2021
Some College (No Degree) - Business Administration
Truett McConnell University
Cleveland, GASkills
- Team management and collaboration
- Performance evaluation
- Staff development
- Workflow optimization
- Service improvement
- Decision making
- Complex problem solving
- Conflict resolution
- Complaint resolution
- Effective communication
Affiliations
- Dungeon Master – Long-Term Campaign (3 Years)
Timeline
Team Leader
Truett's Chick-fil-A
08.2019 - Current
Line Cook
Sunflower Cafe
09.2018 - 12.2019
Associate of Science - Culinary Arts
Johnson & Wales University
Some College (No Degree) - Business Administration
Truett McConnell University