Joshua Barger
Deland
Summary
Detail-oriented office staff member with a strong work ethic and excellent communication abilities. Experienced in training new employees and managing complex interactions.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Customer Service Office Staff Member
Publix Super Markets Inc
06.2021 - Current
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Processed customer transactions accurately using point-of-sale systems.
- Trained new staff on company policies, procedures, and best practices for customer engagement.
- Provided empathetic guidance to customers during challenging situations, resulting in lasting relationships.
- Managed high call volume with exceptional professionalism, ensuring timely responses to customer needs.
Education
Bachelor of Science - Social Sciences
University of Central Florida
Orlando, FL05-2025
Skills
- Strong work ethic
- Complaint handling
- Excellent communication
- Relationship building
- Critical thinking
- Documentation skills
Certification
- Social Science Teacher 6-12 Certificate - Pending
Timeline
Customer Service Office Staff Member
Publix Super Markets Inc
06.2021 - Current
Bachelor of Science - Social Sciences
University of Central Florida