Joshua Batsevitsky
Needham,MA
Summary
Experienced in membership services with a focus on customer satisfaction and retention. Demonstrated strengths include issue resolution, exceptional communication skills, and relationship building. Previous roles have seen significant improvements in member engagement and satisfaction. Possess strong organizational abilities, problem-solving skills, and commitment to providing high-quality service.
Overview
3
3
years of professional experience
Work History
Membership Services Representative
West Suburban Y M C A
Newton, Massachusetts
06.2023 - Current
- Assisted members with inquiries about services and benefits.
- Processed new member applications and maintained accurate records.
- Explained membership options and guided members in selecting plans.
Bakery Clerk
Sudbury Farms
Needham, Massachusetts
06.2022 - 11.2022
- Assisted customers with product selection and special orders.
- Maintained cleanliness and organization of bakery display cases.
- Prepared baked goods for daily sales and restocked inventory.
Education
Bachelor of Science - Mechanical Engineering
University of Maryland, College Park
College Park, MD05-2029
High School Diploma -
Needham High School
Needham, MA06-2025
Affiliations
- Director of Needham High School a cappella group The Subway Dwarves.
Accomplishments
- Member of National Honor Society
Timeline
Membership Services Representative
West Suburban Y M C A
06.2023 - Current
Bakery Clerk
Sudbury Farms
06.2022 - 11.2022
Bachelor of Science - Mechanical Engineering
University of Maryland, College Park
High School Diploma -
Needham High School
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