Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Joshua Beckett

Olean

Summary

Over a decade of experience in San Francisco followed by another decade in NYC equips me with exceptional tools for diverse roles. Translating developed skills from each role to the next, alongside invaluable life skills from both cities, has made me an adaptable leader, ready to take on new challenges. I prefer a hands-on, team oriented approach to management to ensure higher moral and productivity,

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Manager

Aspen Dental
Olean
12.2022 - Current
  • Directed daily operations to maintain efficient patient flow and improve service quality.
  • Trained and mentored staff on best practices for patient care and operational protocols.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Manager

Bushwick Public House
Brooklyn
10.2018 - 12.2022
  • Trained staff on customer service techniques and menu knowledge to enhance performance.
  • Managed inventory levels and coordinated orders for optimal product availability.
  • Conducted regular meetings with staff to review progress and pinpoint improvement areas.
  • Negotiated contracts with vendors, ensuring timely delivery of goods and services.

Bike Courier

Mighty Lucky Studios
Manhattan
06.2013 - 10.2018
  • Delivered packages promptly across urban areas to meet tight deadlines.
  • Followed safety protocols while navigating traffic to ensure personal safety.
  • Responded promptly to inquiries and requests, providing excellent customer service.

Education

Some College (No Degree) - Viola Performance

Marshall University
Huntington, WV

Skills

  • Client relationship management
  • Revenue generation
  • Decision-making
  • Staff development
  • Conflict mediation
  • Health and safety compliance
  • Patient care coordination
  • Time management

Affiliations

  • I have played with multiple orchestras across the country, highlighted by sitting principle viola with Symphony Parnassus in Sand Francisco, CA for 3 seasons.

Certification

  • NYC Quality Certificate of Food Protection

References

References available upon request.

Timeline

Operations Manager

Aspen Dental
12.2022 - Current

Manager

Bushwick Public House
10.2018 - 12.2022

Bike Courier

Mighty Lucky Studios
06.2013 - 10.2018

Some College (No Degree) - Viola Performance

Marshall University

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