A part of North South sales team. Focused on US exports/Imports to Latin America, Caribbean.
Manage accounts and contracts for BCO, NVO, and Freight Forwarders.
Analyzed market reports to identify opportunities with current customers and potential new clients.
Contract and pricing negotiations for quarterly and multiyear agreements.
Cultivate relationships with key decision-makers through regular client visits and follow-up calls.
Collaborate with cross-functional teams, such as finance, operations, legal, and customer service, to ensure streamlined service and customer satisfaction.
Experience in Dry Cargo/ Reefer/ Project & Breakbulk.
Business Development
CMA CGM
Houston , TX
05.2015 - 09.2024
Business development for the North South team handling NVO and freight forwarder accounts located in the Gulf, Midwest, and West Coast.
Point of contact for all customer interactions, pricing, filing and customer resolution.
Analyzing market reports to identify targeted areas of growth for accounts, and potential value-added products.
Sales Support
MAERSK
The Woodlands , TX
05.2012 - 05.2015
Inside sales support working with strategic NVO customers based on the West Coast.
Worked alongside outside sales to providing customers with quotations, contract filing, and overall account management.
Contributed ideas for process improvements within Sales department looking at how things could be improved to limit error and customer issues.
Attended college career fairs representing Maersk Line.