Joshua Benrubi
Tempe,AZ
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
7
7
years of professional experience
Work History
Bartender
P.F. Chang’s China Bistro
Chandler, Arizona
08.2024 - Current
- Crafted signature cocktails using fresh ingredients and unique flavor combinations.
- Provided exceptional customer service to enhance guest dining experiences.
- Managed bar inventory, ensuring stock levels met operational requirements.
Server
P.F. Chang's China Bistro
Chandler, Arizona
05.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Managed tables efficiently, addressing customer needs promptly.
Service Assistant
P.F. Chang’s China Bistro
Chandler, AZ
12.2022 - Current
- Restocked service stations and bus stations as well as ice bins and buckets.
- Assisted wait staff by delivering food and beverages to guest tables.
- Used company-approved cleaning supplies to sanitize kitchen areas.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Participated in ongoing training to enhance job skills and knowledge.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Filled and served various beverages for customers.
- Supported serving staff in delivering accurate and well-presented food orders.
Server
Black Angus Steak House
Mesa, AZ
03.2022 - 11.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Busser
Black Angus Steak House
Mesa, AZ
05.2018 - 09.2022
- Cleared tables to maintain high turnover rate and minimize wait times.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Wiped down and cleaned chairs, booths and highchairs.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Helped employees complete required activities during peak periods.
- Notified manager of issues with equipment or breakage.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stocked service stations with ice, napkins and straws.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZ05.2019
Some College (No Degree) - Business Management
Maricopa Community Colleges - Mesa Community College
Mesa, AZSkills
- Table Setting and Bussing
- Guest Seating
- Menu Presentation
- Process Monitoring
- Effective Customer Upselling
- Check Payment Processing
- Dining Customer Service
- Table Setting Arrangements
- Special Dietary Requirements
- Point of Sale (POS) System Operations
- Table Bussing
- Menu Memorization
- High-Volume Dining
- Liquor, Wine and Food Service
- Team Player
- Special Requests and Substitutions
- Warm and Friendly
- Workflow Coordination
Timeline
Bartender
P.F. Chang’s China Bistro
08.2024 - Current
Server
P.F. Chang's China Bistro
05.2024 - Current
Service Assistant
P.F. Chang’s China Bistro
12.2022 - Current
Server
Black Angus Steak House
03.2022 - 11.2022
Busser
Black Angus Steak House
05.2018 - 09.2022
High School Diploma -
Corona Del Sol High School
Some College (No Degree) - Business Management
Maricopa Community Colleges - Mesa Community College