Joshua Benton
Ambridge,PA
Summary
Dynamic and motivated professional seeking to contribute to a thriving organization in Pittsburgh, Pennsylvania, while cultivating valuable skills for long-term growth. Recognized for a quick learning ability and a proactive approach to challenges, ensuring adaptability in fast-paced environments. Strong proficiency in communication and relationship-building, fosters collaboration and trust among team members, enhancing overall productivity. Committed to reliability and flexibility, ready to make a meaningful impact within the team.
Overview
16
16
years of professional experience
Work History
Service Representative
LabCorp
Bristol, PA; McKees Rocks, PA
04.2018 - Current
- Executed diverse transportation routes across Pennsylvania to collect medical specimens from hospitals, medical offices, and patient service centers.
- Implemented protocols to ensure meticulous handling and preservation of each specimen collected.
- Instructed team members on best practices and protocols for efficient courier service within LabCorp.
- Supported laboratory operations by efficiently processing medical specimens for analysis.
- Contributed to pandemic response initiatives by efficiently collecting COVID-19 samples for testing to support community health.
- Managed account updates and ensured accuracy of customer information within CRM systems.
Sales Associate; Stocking Associate
Walmart
Gibsonia, PA; Ebensburg, PA; Levittown, PA
03.2014 - 04.2018
- Facilitated customer satisfaction in lawn and garden sector by providing knowledgeable service and managing freight stocking.
- Oversaw customer interactions to guarantee top-tier service in electronic department while effectively juggling additional duties.
- Executed unloading of trucks and organized freight stocking processes efficiently.
- Managed customer inquiries and provided product information to enhance shopping experience.
- Assisted in merchandising and maintaining store presentation standards for optimal sales impact.
Entertainment Staff Member
E.L.F. Entertainment
Gibsonia, PA
07.2012 - 03.2014
- Facilitated setup of recreational equipment and entertainment devices.
- Implemented safety measures to protect users during equipment operation.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Engaged with guests to enhance their experience during events and attractions.
- Managed crowd control strategies to ensure safety and compliance during large gatherings.
- Mentored new staff on operational procedures and customer service standards.
Sound Technician
Grove City College
Grove City, PA
08.2012 - 05.2013
- Operated sound equipment for live events, ensuring optimal audio quality.
- Collaborated with performers to facilitate sound checks and adjustments.
- Maintained and repaired audio systems to ensure reliability during performances.
- Led setup and breakdown of audio equipment for various campus events.
- Coordinated with event organizers to align technical needs with production requirements.
Nursing Home Worker
St. Barnabas Healthcare System, The Arbors III
Gibsonia, PA
06.2011 - 04.2012
- Managed daily meal preparation for residents, focusing on quality ingredients and diverse menu options.
- Supported residents with feeding challenges by providing personalized assistance.
- Maintained cleanliness and organization of dining areas and kitchen to uphold hygiene standards.
- Arranged tables and carts to ensure efficient setup for the next dining experience.
- Operated dishwashing equipment and ensured proper sanitation of all kitchen tools.
Entertainment Host
Fosnight’s Personal Care Home
Gibsonia, PA
07.2010 - 06.2011
- Supported planning and implementation of diverse recreational and social activities to enhance resident engagement throughout the week.
- Provided companionship to residents, ensuring emotional support and comfort during visits.
- Assisted residents with daily activities to enhance quality of life and promote independence.
- Developed strong relationships with residents, contributing to a positive community atmosphere within the facility.
Education
High School Diploma -
Pine-Richland High School
Gibsonia, PA06-2011
Skills
- Client relationship management
- Effective organization
- Team development
- Microsoft outlook
- Accurate order execution
- Materials transport
Languages
English
Native or Bilingual
Timeline
Service Representative
LabCorp
04.2018 - Current
Sales Associate; Stocking Associate
Walmart
03.2014 - 04.2018
Sound Technician
Grove City College
08.2012 - 05.2013
Entertainment Staff Member
E.L.F. Entertainment
07.2012 - 03.2014
Nursing Home Worker
St. Barnabas Healthcare System, The Arbors III
06.2011 - 04.2012
Entertainment Host
Fosnight’s Personal Care Home
07.2010 - 06.2011
High School Diploma -
Pine-Richland High School
Awards/Certificates
Eagle Scout – Gibsonia, PA – September 2010
- Planned a project that I would need to supervise
- Discussed my project with the troop’s Board of Advisors about the steps required to complete the project and how each step would be carried out
- Directed my family and fellow scouts as each step of the project was completed
- Earned all of the required merit badges