Adaptable professional with extensive experience in customer service and team leadership. Known for effective decision-making and communication skills, driving operational improvements and high customer satisfaction.
Overview
20
20
years of professional experience
Work History
Assistant Manager
Domino's Pizza
Seattle, WA
08.2016 - Current
Supervised daily operations to ensure efficient service delivery and high customer satisfaction.
Coordinated with suppliers to negotiate contracts and ensure timely delivery of quality ingredients.
Trained and mentored new staff on operational procedures and customer service standards.
Implemented inventory management strategies to reduce waste and optimize stock levels.
Developed staff schedules to align workforce availability with peak business demand.
Delivery Driver
Happy Hauler
Seattle, WA
01.2014 - 07.2016
Delivered packages efficiently, ensuring timely arrival at destinations.
Operated delivery vehicles safely while adhering to traffic regulations.
Managed route planning to optimize delivery schedules and reduce delays.
Conducted vehicle inspections and maintenance checks to ensure reliability.
Delivery Driver
Gsf
Seattle, WA
09.2011 - 12.2014
Provided excellent customer service by addressing inquiries and concerns promptly.
Trained new drivers on company procedures and safety protocols.
Implemented process improvements that enhanced delivery accuracy and efficiency.
Collaborated with team members to streamline logistics operations for better workflow.
Delivery Driver
HFS
Seattle, WA
01.2006 - 11.2011
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.