Joshua Bodenheimer
Boone,NC
Summary
Strong leader and problem-solver dedicated to creating the best team and experiences for customers.
Overview
5
5
years of professional experience
Work History
Camp Commissioner
Boy Scouts Of America
06.2018 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Represented a total of over 400 people each week during the summer.
Chef
Pfafftown Kitchen
09.2020 - 08.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
High School Diploma -
Ronald W Reagan High School
Pfafftown, NC07.2022
Skills
- Youth Program Development
- Organizational Leadership
- Customer Needs Assessments
- Staff Coaching
- Customer Support
- Training Junior Team Members
- Performance Improvement
- Customer Loyalty
- Commissioning Support
Accomplishments
- Supervised team of 140 staff members.
- Supervised 400 campers each week
- Eagle Scout Class of 2022
- Boy scouts Vigil Class of 2020
Timeline
Chef
Pfafftown Kitchen
09.2020 - 08.2022
Camp Commissioner
Boy Scouts Of America
06.2018 - Current
High School Diploma -
Ronald W Reagan High School