Joshua Bowls
Kansas City,MO
Summary
Diligent Account Manager with solid foundation in automotive sales and customer relationship management. Successfully guided clients through purchasing process, ensuring satisfaction and repeat business. Demonstrated effective negotiation and communication skills.
Overview
11
11
years of professional experience
Work History
Car Sales Consultant
Enterprise Mobility
04.2023 - Current
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Achieved top sales performance consistently by effectively showcasing vehicles and their features to prospective buyers.
- Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
- Utilized Salesforce software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
Branch Manager
Enterprise Mobility
04.2022 - 04.2023
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets, growing branch revenue by 30%.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Assistant Manager
Enterprise Mobility
04.2021 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Developed strong working relationships with staff, fostering a positive work environment.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Management Trainee
Enterprise Mobility
02.2020 - 04.2021
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
Recreation Director
Parks and Recreation Department
06.2019 - 02.2020
- Ensured compliance with local, state, and federal regulations related to recreation programming, facilities, and safety standards.
- Increased participation rates by implementing targeted marketing strategies for various age groups and interests.
- Managed budget effectively, allocating resources to maximize the impact of recreational activities and events.
- Established annual goals in alignment with the department's mission statement to ensure continued growth in providing quality recreational services.
Assistant Director
Mary L. Kelly Community Center
01.2014 - 01.2019
- Oversaw the recruitment, hiring, and onboarding process for new staff.
- Boosted departmental performance, establishing clear metrics and accountability standards.
- Achieved substantial cost savings by renegotiating vendor contracts and optimizing supply chain management.
- Implemented effective conflict resolution strategies for resolving issues among staff members.
- Mentored new staff through observation, feedback, and professional development opportunities.
- Developed and maintained a schedule of academic, recreation, and enrichment activities
Education
Bachelor of Science - Recreation
Evangel University
SpringfieldSkills
- Strong negotiation
- Persuasion techniques
- Upselling strategies
- Consultative techniques
- Problem-solving abilities
- Organization
- Adaptability
Timeline
Car Sales Consultant
Enterprise Mobility
04.2023 - Current
Branch Manager
Enterprise Mobility
04.2022 - 04.2023
Assistant Manager
Enterprise Mobility
04.2021 - 04.2022
Management Trainee
Enterprise Mobility
02.2020 - 04.2021
Recreation Director
Parks and Recreation Department
06.2019 - 02.2020
Assistant Director
Mary L. Kelly Community Center
01.2014 - 01.2019
Bachelor of Science - Recreation
Evangel University