Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Joshua Box

Moffat,Colorado

Summary

Seasoned Crew Trainer offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations. Over 10 Years of computer experience, have worked on and learned about computers ever since a young age. Have built multiple computers, fixed multiple technical issues with computers as well. Work well in team settings, great with team leadership and guiding to complete a goal. Hard working and stays on task.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Crew Trainer

Sonic Drive-in
Salida, Colorado
07.2023 - 01.2024
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Coordinated recruitment and placement of training program participants.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Produced detailed documentation to outline potential worker issues.
  • Delivered products to customer locations on time.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Answered 10-20 calls per shift to assist with customer questions and concerns.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.

Crew Member

Saguache County Forest Service
Saguache, CO
05.2023 - 07.2023
  • Monitored forest health by surveying for pests, diseases or other threats to the ecosystem.
  • Improved forest health by introducing and implementing invasive species control policies.
  • Operated GPS equipment for navigation purposes while conducting field work in remote locations.
  • Planned prescribed burns to reduce hazardous fuel accumulations in forests and woodlands.
  • Assisted in the development of forest management plans for timber harvesting operations.
  • Assessed potential impacts of recreational activities on natural resources within a forest.
  • Collaborated with others to discuss new opportunities.

Education

High School Diploma -

Mountain Valley School
Saguache, CO

Skills

  • Training Documentation
  • Sales Expertise
  • Delegating Work
  • Training Tools and Resources
  • Active Listening
  • Policies and Procedures
  • Team Leadership
  • Coaching and Mentoring
  • Continuous Improvement
  • Processing Payments
  • Team Leadership and Supervision
  • Role Modeling
  • Customer Service
  • Dress Code Enforcement
  • Workplace Safety
  • Safe Food Handling
  • Kitchen Sanitation
  • Food Safety Understanding
  • Restaurant Standards
  • Advanced Computer Skills
  • Advanced Computer Knowledge and Aid

Affiliations

  • Work on software development for online servers
  • Communicate with others to create events for the community
  • Indulge in Online Community Management

Certification

  • CPR Certified
  • EMR Cerfified

Languages

English
Native/ Bilingual
German
Limited
Arabic
Elementary

References

References available upon request.

Timeline

Crew Trainer

Sonic Drive-in
07.2023 - 01.2024

Crew Member

Saguache County Forest Service
05.2023 - 07.2023

High School Diploma -

Mountain Valley School

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Joshua Box