Joshua Brown
Las Vegas,NV
Summary
Customer-focused professional with over two years of call center experience and a strong background in high-volume, compliance-driven environments. Proven ability to manage sensitive data, meet performance metrics, and provide excellent customer support.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Amazon
Las Vegas, NV
10.2024 - Current
- High accuracy order processing
- Compliance with security standards
- Customer-focused fulfillment
Call Center Associate
ChelleComme
Dallas, TX
01.2021 - 01.2023
- Handled customer inquiries
- Resolved billing issues
- Met call center metrics
Warehouse Associate
VSR Industries
Las Vegas, NV
- Inventory verification
- Production targets
- System tracking
Prep Team Member
Chipotle
- Food preparation
- Safety compliance
- Team support
Education
High School Diploma -
Rich South High School
Some College (No Degree) - Business
College of Southern Nevada
Las Vegas, Nevada, NVSkills
- Customer Service
- Call Handling
- De-escalation
- Compliance
- Time Management
- Microsoft Office
- Google Workspace
- CRM Systems
- Data Entry
Timeline
Fulfillment Associate
Amazon
10.2024 - Current
Call Center Associate
ChelleComme
01.2021 - 01.2023
Warehouse Associate
VSR Industries
Prep Team Member
Chipotle
High School Diploma -
Rich South High School
Some College (No Degree) - Business
College of Southern Nevada