Hi, I’m
Joshua Butterfield
Key West,FL
Summary
Driven entrepreneur with a proven track record in operations management and customer relations, honed as Owner/Operator at Southernmost Painting LLC and MF Painting LLC. Excelled in business planning and personnel management, significantly enhancing customer satisfaction and efficiency. Skilled in negotiation and relationship management, consistently achieving objectives with a strong work ethic and dependability. Talented Painter experienced in residential and commercial painting from applying paints, solvents and sealants to performing minor maintenance and repairs. Over 25 years of experience working with established painting company. Efficient Painter committed to timely completion of residential and commercial painting projects. Dedicated contributor to hardworking painting team emphasizing safety, professionalism and customer satisfaction. Motivated Painter highly effective at patching and repairing drywall and stucco surfaces, as well as matching textures on walls, ceilings and other surfaces.
Overview
25
years of professional experience
Work History
Southernmost Painting LLC
Owner/ Operator
2022.09 - Current (2 years)
Job overview
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
MF Painting LLC
Owner/ Operator
2017.08 - 2023.12 (6 years & 4 months)
Job overview
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Trained and motivated employees to perform daily business functions.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Mitchell Fagan Painting LLC
Painter/Senior Project Manager
1999.08 - 2017.08 (18 years)
Job overview
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
- Kept accurate records of paint supplies and other materials.
Education
Bowie High School , Bowie, MD
High School Diploma
06.1999
University Overview
- Honoree of [Honor Name]
- Honor Roll [Semester and Year]
- [Number] GPA
- Ranked in Top [Number]% of class
Skills
Operations Management
Documentation And Reporting
Hiring
Business Planning
Personnel Management
Negotiation
Payroll Processing
Relationship Management
Strong Work Ethic
Dependable and reliable
Timeline
Owner/ Operator
Southernmost Painting LLC
2022.09 - Current (2 years)
Owner/ Operator
MF Painting LLC
2017.08 - 2023.12 (6 years & 4 months)
Painter/Senior Project Manager
Mitchell Fagan Painting LLC
1999.08 - 2017.08 (18 years)
Bowie High School
High School Diploma
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