JOSHUA CASTEEL
Park Hills,MO
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
9
9
years of professional experience
Work History
Sales Associate
Busenbark Flooring And Granite
PARK HILLS, MO
08.2022 - Current
- Conducted inventories on a regular basis to track stock levels.
- Developed promotional strategies to increase sales volume.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Assisted customers with product selection, sizing and styling.
- Processed credit card transactions quickly and securely.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
CLASS A MACHINIST
PIRIMAL GLASS
PARK HILLS, MO
07.2015 - 04.2022
- Maintained quality and safety standards; kept records of maintenance and repair work.
- Followed established safety procedures while operating machinery.
- Drilled holes in parts using drill presses.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Changed worn cutting tools as needed during operation.
- Measured, marked and scribed dimensions and reference points on material or work pieces as guides for subsequent machining.
- Troubleshot issues with machines and made necessary repairs or adjustments.
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Operated manual lathes to turn down shafts and cut threads into them.
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Troubleshot and repaired machines to increase productivity and decrease spending.
- Followed written instructions to set up and operate manual equipment and computer-controlled production machines.
- Operated forklift to place finished products on skids and transport to warehouse.
Education
High School Diploma -
Farmington Sr. High School
Farmington, MO05-1996
Skills
- Order Processing
- Contract Preparation
- Product Sales
- Client Account Management
- Sales Development
- Payment Processing
- Upselling
- Problem-Solving
- Inventory Tracking
- Time Management
- Cash Handling
- Goal-Oriented
- Exceptional customer service
- Written and oral communication skills
- Multi-tasking strength
- Money Handling
- Outgoing Personality
Timeline
Sales Associate
Busenbark Flooring And Granite
08.2022 - Current
CLASS A MACHINIST
PIRIMAL GLASS
07.2015 - 04.2022
High School Diploma -
Farmington Sr. High School
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