Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Cavitt

Elkhart,IN

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

12
12
years of professional experience

Work History

Sales Representative

Coachmen RV
10.2020 - Current
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Attended trade shows to represent company products, generate leads, and network with potential clients.

Sales Representative

Keystone RV
Goshen, IN
2019.Sep - 2020.Oct
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.

Sales Representative

Forest River Inc.
Elkhart, IN
09.2017 - 08.2019
  • Developed and utilized statistical reports, helping leadership make key decisions and outperform operational targets.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Networked at events and by phone to expand business profits and revenues.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Led educational training seminars and product demonstrations.
  • Developed and implemented sales strategies to increase revenue.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Demonstrated products and specific features at customer locations and special events.

Sales Trainer

Forest River Inc.
Elkhart, IN
02.2015 - 09.2017
  • Developed and led group training courses to align with corporate sales and service goals.
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Motivated team members to meet and exceed sales targets.
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.

Josh's Jeeps

Self Employed
Elkhart, IN
01.2013 - 01.2015
  • While in College I formed a small business called Josh's Jeeps. We would Buy, Fix, and Sell 1997-2006 Jeep Wranglers and 1997-2001 Jeep Cherokees.
  • We were charged with Sourcing our product, calculating costs for retrieval and repairs, and selling our product.

Maintenance Assistant

Recycled New Pallets
Elkhart, IN
05.2012 - 01.2013
  • Followed detailed maintenance and operational schedules to ensure project completion and vehicle functionality.
  • Provided top quality control to eliminate maintenance downtime.
  • Maintained compliance with company standards to perform all maintenance activities.

Education

Business

Southwestern Michigan College
Dowagiac, MI

High School Diploma -

Elkhart Central High School
05.2012

Skills

  • Account servicing
  • Strategic planning
  • Lead prospecting
  • Scheduling understanding
  • Network development
  • Order processing
  • Performance improvement
  • Expense reporting
  • Account development
  • Wholesale and Retail Sales expertise
  • Visiting customer locations
  • Staff training
  • Interpersonal communication skills
  • Customer service
  • Problem solving strength

Timeline

Sales Representative

Coachmen RV
10.2020 - Current

Sales Representative

Keystone RV
2019.Sep - 2020.Oct

Sales Representative

Forest River Inc.
09.2017 - 08.2019

Sales Trainer

Forest River Inc.
02.2015 - 09.2017

Josh's Jeeps

Self Employed
01.2013 - 01.2015

Maintenance Assistant

Recycled New Pallets
05.2012 - 01.2013

Business

Southwestern Michigan College

High School Diploma -

Elkhart Central High School
Joshua Cavitt