Josh Ciraolo
Lockport,NY
Summary
Motivated and goal-oriented business student seeking an Entry Level Insurance Sales Agent position with Bankers Life to apply communication, sales, and customer relationship skills in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Line Cook
One Eyed Jacks
Lockport, NY
08.2025 - Current
- Demonstrated strong time management and multitasking skills by preparing multiple orders simultaneously in a fast-paced, high-pressure environment
- Collaborated effectively with team members to ensure efficient operations and timely service, contributing to overall customer satisfaction
- Maintained high attention to detail and quality standards while following procedures and ensuring consistency in food preparation
- Adapted quickly to changing demands and resolved problems efficiently during peak hours, strengthening problem-solving and decision-making abilities
Entertainment Lead & Retail
Niagara Amusement Park
Grand Island, NY
04.2022 - 10.2025
- Assisted customers with product selection and resolved concerns to ensure satisfaction
- Built positive relationships with customers through effective communication
- Handled transactions accurately and efficiently
- Worked in a fast-paced environment while maintaining attention to detail
- Collaborated with department heads to identify skill gaps and training needs.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Implemented innovative learning solutions, enhancing engagement and information retention.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
Associate Degree - Business Administration
SUNY Niagara
Sanborn, NY12-2026
Skills
- Sales and relationship building
- Customer service and client support
- Strong communication (verbal and written)
- Time management and organization
- Microsoft Office (Word, Excel, Outlook)
- Goal-oriented and self-motivated
Timeline
Line Cook
One Eyed Jacks
08.2025 - Current
Entertainment Lead & Retail
Niagara Amusement Park
04.2022 - 10.2025
Associate Degree - Business Administration
SUNY Niagara