- Graphic Design
- Writing
- Filmmaking
- Music Production
- Leading Projects
- Creating Events and Experiences for Others
- Influencing Others
Joshua Crawley
Louisville
Summary
I am an enthusiastic candidate with hands-on experience in customer interactions and service delivery. I am fully capable of demonstrating strong multitasking and adaptability in fast-paced settings, ensuring customer satisfaction and efficient operations. Now, I'm eager to apply practical skills in a professional environment to enhance guest experiences.
Overview
1
1
year of professional experience
Work History
Server
The Forum at Brookside
Louisville, KY
11.2024 - 01.2026
- Provided attentive service to patrons, ensuring satisfaction with food and beverage orders.
- Adapted quickly to dynamic restaurant environment, demonstrating flexibility during peak hours.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly, fostering a positive dining atmosphere for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Education
High School Diploma -
Eastern Highschool
Louisville05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Customer service
- Guest engagement
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
Accomplishments
I've managed many group oriented projects for school, such as an art project where everyone added something to create a full bigger picture.
I've gotten very good at using my resources and problem solving very quickly, no matter the pressure I face.
Interests
Timeline
Server
The Forum at Brookside
11.2024 - 01.2026
High School Diploma -
Eastern Highschool