Joshua Cruz
Clinton,NC
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive manager with 2 years of experience in team leadership in costumer service industry. Background includes sales, management and customer service in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
La Monarca Mexican Resturant
10.2021 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA11.2024
Skills
- Customer Engagement
- Menu Development
- Schedule Coordination
- Recruitment
- communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Restaurant Manager
La Monarca Mexican Resturant
10.2021 - Current
High School Diploma -
Penn Foster Career School
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