Joshua Dean
Kent,OH
Summary
Individual with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Customer Service
Get Go
North Royalton, OH
05.2020 - Current
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Performed other duties as assigned by management.
Technical Assistant
Brecksville-Broadview Heights City School District
Brecksville, OH
06.2023 - 08.2023
- Managed inventory of spare parts for computers and other IT equipment.
- Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
- Maintained positive working relationship with fellow staff and management.
- Assisted in setting up new user accounts on the company's network server.
- Supported department efforts to develop and maintain systems.
Education
High School Diploma -
Brecksville-Broadview Heights High School
Broadview Heights, OH05-2019
Some College (No Degree) - Computer Science
Kent State University
Kent, OHSome College (No Degree) -
Cuyahoga Community College
Cleveland, OHSkills
- Payment Collection
- Customer Relations
- Sales Expertise
- Customer Assistance
- Customer Service
- Inventory Management
- Staff Mentoring
- Complex Problem-Solving
- Proficient in Auto CAD
- Proficient in Revit
- Proficient in Fusion 360
- Cleaning and Sanitizing
- Issue Resolution
- Proficient in Photoshop
Affiliations
- Takes part in competitive activities such as games or sports in order to improve team building capabilities, hand eye coordination, problem solving, etc.
- Takes enjoyment in honing skills in many facets of the arts such as drawing, painting, metalworking, and glassblowing.
- A collector and reader of classic literature.
Accomplishments
- Team Driver in VEX Robotics Worlds Competition
- Member of NAHS BBHCSD branch.
Languages
German
Limited
References
References available upon request.
Timeline
Technical Assistant
Brecksville-Broadview Heights City School District
06.2023 - 08.2023
Customer Service
Get Go
05.2020 - Current
High School Diploma -
Brecksville-Broadview Heights High School
Some College (No Degree) - Computer Science
Kent State University
Some College (No Degree) -
Cuyahoga Community College