Joshua Diehl
City Of La Follette,TN
Summary
Versatile and results-driven professional with experience at Brooks Towing and Recovery LLC, adept in vehicle recovery and preventive maintenance. Demonstrates strong work ethic and mechanical tool expertise, enhancing team performance and customer satisfaction. Skilled in navigating challenging conditions and fostering positive client relationships, ensuring safety and efficiency in high-pressure environments.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tow Truck Operator
Brooks Towing and Recovery LLC
02.2024 - 12.2024
- Fastened chains, straps, covers, and binders to secure load during transit.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Tow Truck Operator
KT Towing and Recovery
06.2023 - 02.2024
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
- Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
- Boosted team performance by moving materials with forklifts, cranes, and other equipment.
Retail Parts Professional
Oreily's Auto Parts
07.2022 - 06.2023
- Handled customer inquiries and resolved issues in a timely manner, fostering positive relationships and repeat business.
- Enhanced customer satisfaction by providing exceptional service and expert advice on automotive parts.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with local laws pertaining to the sale of automotive parts.
- Conducted regular inventory audits for accurate record-keeping and loss prevention measures.
- Managed special orders for hard-to-find items, exceeding customer expectations and building loyalty.
Nuclear Operator /Apprentice Electrician
United States Navy, USN
12.2020 - 04.2022
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Education
High School Diploma -
Yosemite High School
Oakhurst, CA05-2020
Skills
- Flatbed truck expertise
- Recovering vehicles
- Assisting customers
- Preventive Maintenance
- Mechanical tools
- Strong work ethic
- Vehicle maintenance and repair
- Equipment maintenance
- Mechanic shop support
Certification
- OSHA 10 Certification
- Top Secret Clearance
Timeline
Tow Truck Operator
Brooks Towing and Recovery LLC
02.2024 - 12.2024
Tow Truck Operator
KT Towing and Recovery
06.2023 - 02.2024
Retail Parts Professional
Oreily's Auto Parts
07.2022 - 06.2023
Nuclear Operator /Apprentice Electrician
United States Navy, USN
12.2020 - 04.2022
- OSHA 10 Certification
- Top Secret Clearance
High School Diploma -
Yosemite High School
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