Joshua Dominguez
Five Below
Elizabeth,NJ
3
years of professional experience
Adaptable and reliable professional skilled in cash handling and point-of-sale operations. Focused on driving customer satisfaction and store performance through effective merchandising and strong teamwork.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Work History
Sales Associate
1 Year 2 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
- Collaborated with team members to achieve store goals and improve overall sales performance.
- Maintained organized merchandise displays, ensuring product availability and visual appeal on sales floor.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Priced and tagged merchandise for display on sales floor.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
2 Years 8 Months- Trained new associates on store policies, procedures, and customer service best practices for consistent performance.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment and customer loyalty.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma
- Completed AP course in English
Skills
Sales transactions
Point of sale
Customer checkout support
Stocking and receiving
Product display
Cash management
Time management
Flexible schedule
Teamwork and collaboration
Problem-solving skills
Reliable and punctual
Listening skills
Customer service
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
Five Below
06.2025 - CurrentRead More
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