Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joshua Drake

Salt Lake City,UT

Summary

Highly motivated and dedicated professional seeking a challenging position that allows me to utilize my strong teamwork, eagerness to learn, time management skills, and customer service experience.

Overview

3
3
years of professional experience

Work History

Server

Manolis Restaurant
Salt Lake City, UT
04.2022 - Current
  • Contributed to a front-of-house team nominated for a 2023 James Beard Award for best customer service.
  • Provided exceptional hospitality in a fine-dining setting.
  • Effective team-based communication with peers.
  • Using exceptional time management to ensure operations with the restaurant team are on track.

Customer Service Representative

Natural Retreats US Inc.
Park City, UT
08.2023 - 04.2024
  • Property management company where I served as a concierge for guests looking to ski/snowboard at neighboring resorts
  • Handling inbound and outbound calls to and from guests, ensuring all needs were met.
  • Inspection of properties before and after guest departure, ensuring top-level standards for any future guests.
  • Operated front desk, communicating with owners and guests.

Package Recovery Agent

FedEx
West Valley City, UT
12.2021 - 02.2023
  • Loaded upwards of one hundred seventy pallets of cargo per day.
  • Effectively communicated with drivers and superiors, ensuring timely transportation of said pallets.
  • Maintained daily records of trailers dispatched and their contents.
  • Required extensive use of forklifts, I am certified to operate forklifts class V and below.

Education

High School Diploma -

Skyline High School
Salt Lake City
05-2020

Some College (No Degree) -

Salt Lake Community College
Salt Lake City, UT

Skills

  • Food Running
  • Guest Engagement
  • Safe Food Handling
  • Positive and professional
  • Relationship Management
  • Sales expertise
  • Dining customer service
  • Professional Appearance

Affiliations

  • I love to play golf! It helps me with becoming a well rounded individual, with a passion for improving myself on and off the course.

Timeline

Customer Service Representative

Natural Retreats US Inc.
08.2023 - 04.2024

Server

Manolis Restaurant
04.2022 - Current

Package Recovery Agent

FedEx
12.2021 - 02.2023

High School Diploma -

Skyline High School

Some College (No Degree) -

Salt Lake Community College

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Joshua Drake