Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSHUA DUNMORE

Greeter
1435 NW 5th Street, Fort Lauderdale,FL

Summary

Highly motivated Greeter/Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

AMC Theaters
2315 N Federal Hwy, Pompano Beach, Florida
05.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Sales Associates

Jamba Juice
648 N Federal Hwy, Fort Lauderdale, Florida
08.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Education

High School Diploma -

Dillard High School
2501 NW 11th Street, Ft. Lauderdale, Florida 33311
05.2021

Skills

  • Upselling Techniques
  • Store Opening and Closing
  • Product Recommendations
  • Customer Service
  • Cash Handling
  • Customer Needs Assessment
  • Time Management
  • Retail Loss Prevention
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Sales Expertise
  • Policy and Procedure Adherence
  • Stockroom Upkeep
  • Persuasive Selling
  • Cash Register Operations
  • Stockroom Organizing
  • Credit and Cash Transactions
  • Sales Communications
  • Corrective Actions
  • Suggestive Selling
  • Retail Knowledge
  • Answering Customer Questions
  • Checking Inventories
  • Sales Leadership
  • Speaking Clearly
  • Returns and Refunds
  • Customer Understanding
  • Assigning Tasks

Timeline

Sales Associate

AMC Theaters
05.2021 - Current

Sales Associates

Jamba Juice
08.2020 - 04.2021

High School Diploma -

Dillard High School

Similar Profiles

CREATE PROFILE
JOSHUA DUNMOREGreeter