Joshua Ebert
Fort Worth,TX
Summary
Encouraging manager and analytical problem-solver with talents for working under pressure, team building, leading, as well as adapting to new challenges. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Senior Operations Manager
DFW International Airport
Grapevine, TX
03.2023 - Current
- Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed complex projects from concept to completion, ensuring on-time delivery within budget constraints.
- Boosted employee retention rates through the development of a positive work culture, fostering teamwork, open communication, and professional growth opportunities.
Area Manager of Operations
Cleantech Group
Rochester, NY
03.2021 - 03.2023
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
Account Manager
Atalian Global Services
Rochester, NY
03.2016 - 03.2021
- Consulted with businesses to supply accurate product and service information.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Overnight Supervisor
CAS (Campus Auxiliary Services)
Geneseo, NY
01.2013 - 05.2015
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Frequently inspected production area to verify proper equipment operation.
- Maintained database systems to track and analyze operational data.
Account Manager
DTZ, The UGL Company
Rochester, NY
06.2008 - 01.2013
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Consulted with businesses to supply accurate product and service information.
Education
High School Diploma -
Dansville Senior High School
Dansville, NY06.2004
Skills
- Operations Oversight
- Proficient in Microsoft
- Workforce Planning
- Budget Development
- Scheduling
- Data Analysis
Timeline
Senior Operations Manager
DFW International Airport
03.2023 - Current
Area Manager of Operations
Cleantech Group
03.2021 - 03.2023
Account Manager
Atalian Global Services
03.2016 - 03.2021
Overnight Supervisor
CAS (Campus Auxiliary Services)
01.2013 - 05.2015
Account Manager
DTZ, The UGL Company
06.2008 - 01.2013
High School Diploma -
Dansville Senior High School