Joshua Egler
Tulsa
Summary
Dynamic and results-driven professional with a proven track record in customer service and superior troubleshooting skills. Consistently exceeding client expectations while ensuring safety and efficiency in all operations.
Overview
2026
2026
years of professional experience
Work History
Premises Technician
AT&T
Tulsa, OK
04.2023 - Current
- Educated customers on how to use and manage there services
- Installed and repaired internet
- Exceeded client expectations for promptness in completing assignments while maintaining the highest level of workmanship standards.
- Reduced downtime for customers by quickly diagnosing issues and implementing effective solutions during service calls.
Maintenance Supervisor
Memorial Creek Apartments
Tulsa, OK
2020 - 04.2023
- Supervised maintenance team, ensuring timely completion of service requests and repairs.
- Developed preventive maintenance schedules to enhance property longevity and tenant satisfaction.
- Trained staff on safety protocols and operational procedures to maintain compliance and efficiency.
- Coordinated vendor services for major repairs, optimizing cost-effectiveness and quality of work.
- Implemented inventory management system for maintenance supplies, reducing waste and improving accessibility.
Owner and Operator
Joshs Helping Hands
Nashville, TN
2015 - 2020
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- This was a handyman business
Lead Technician
Tristar Building Services
Nashville, TN
2007 - 2015
- Trained and mentored junior technicians, enhancing team skill sets and performance.
- Conducted regular maintenance checks on equipment, minimizing service interruptions.
- Coordinated project timelines, ensuring timely completion of service requests and installations.
- Was certified in water mitigation, mold mitigation, and custom remodel
Education
GED -
Kennedy High
Taylor, MISkills
- Fiber optic splicing
- Hand tool proficiency
- Customer service experience
- Management experience
- Electrical wiring
- Superior troubleshooting skills
- Preventative maintenance
- Ladder safety
- Safety awareness
- Safety practices
- Instructing customers
- Customer service
- Teamwork and collaboration
- Time management
Timeline
Premises Technician
AT&T
04.2023 - Current
Maintenance Supervisor
Memorial Creek Apartments
2020 - 04.2023
Owner and Operator
Joshs Helping Hands
2015 - 2020
Lead Technician
Tristar Building Services
2007 - 2015
GED -
Kennedy High