Joshua Ellison
Midland
Summary
Dynamic leader with a proven track record at Ellison Auto Repairz, adept in operations management and customer relations. Excelled in fostering business growth and building robust client relationships, enhancing customer satisfaction. Skilled in inventory control and team collaboration, I spearheaded initiatives that significantly improved efficiency and workplace safety.
Overview
20
20
years of professional experience
Work History
Co-Owner
Ellison Auto Repairz
Corsicana, TX
10.2005 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Established foundational processes for business operations.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
Machine Operator
Russell Stover Candies Factory
1997 Pecan Delight Dr Corsicana,TX 75110
10.2005 - 01.2006
- Placed orders for materials and equipment with vendors.
- Suggested specific ideas for process, productivity and safety improvements.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Elevated team morale and productivity by leading by example and providing support where needed.
- Contributed to product innovation by suggesting improvements to machine settings for new materials.
- Fostered team-oriented environment, training new operators on machinery and best practices.
- Increased production efficiency by meticulously calibrating machinery before each shift.
- Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Streamlined assembly line operations, resulting in smoother workflow.
- Improved product quality with thorough inspection and adjustment of machine settings.
Machine Operator
Sterilite Warehouse
5200 Sterilite Dr Annis,tx 75119
09.2004 - 08.2005
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Enhanced safety compliance, rigorously following all OSHA guidelines and conducting regular safety audits.
- Quickly shut down equipment in emergency situations following protocols.
- Compiled reports analyzing performance data and presented findings and results.
Education
Automotive Technology -
ATI Career Training Center - Dallas
Dallas, TX09.2007
High School Diploma -
Corsicana High School
Corsicana, TX05.2005
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Sales Strategies
- Operations Management
- Customer Relationship Management (CRM)
- Customer Service
- Teamwork and Collaboration
- Desktops, Laptops, and Mobile Devices
- Team Leadership
- Business Leadership
- Inventory Control
- Purchasing and planning
- Decision-Making
- Customer Service Management
- Effective leader
- Delegating Work
- Revenue Growth
- Goal Setting
- Relationship Building
- Business Growth
- Inventory Management
Timeline
Co-Owner
Ellison Auto Repairz
10.2005 - Current
Machine Operator
Russell Stover Candies Factory
10.2005 - 01.2006
Machine Operator
Sterilite Warehouse
09.2004 - 08.2005
Automotive Technology -
ATI Career Training Center - Dallas
High School Diploma -
Corsicana High School