Joshua Espinosa
Fort Wayne,IN
Summary
Dynamic Sales Manager with a proven track record at Amanda Elam State Farm, enhancing sales revenue through strategic development and relationship building. Excelled in staff management and sales strategy, fostering team growth and exceeding sales targets. Skilled in bilingual communication (Tagalog, Ilocano), ensuring tailored customer solutions and robust client relations. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
Work History
Sales Manager
Amanda Elam State Farm
04.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Averaging 100-150 dials every day to potential prospects.
Security Officer
Securitas Security Services USA
09.2021 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
No Degree - Nursing
Indiana University - Purdue University Fort Wayne
Fort Wayne, INHigh School Diploma -
Northrop High School
Fort Wayne, IN05.2016
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Sales expertise
- Sales strategy development
- Sales process
- Bilingual in (Tagalog, Ilocano)
Timeline
Sales Manager
Amanda Elam State Farm
04.2022 - Current
Security Officer
Securitas Security Services USA
09.2021 - 03.2022
No Degree - Nursing
Indiana University - Purdue University Fort Wayne
High School Diploma -
Northrop High School
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