Joshua Estrada
The Bronx,NY
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Society Café
New York, NY
04.2021 - 12.2024
- Delivered exceptional customer service in a fast-paced environment.
- Managed multiple tables and orders while maintaining professionalism and efficiency.
- Trained new staff and ensured guest satisfaction through communication and teamwork.
- Collaborated with kitchen staff to ensure timely delivery of orders during peak hours.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Installer 2
Sunkeeper Solar
New York
10.2024 - Current
- Successfully Installed 60 solar panels daily and related electrical equipment safely and efficiently.
- Maintained strong attention to detail and compliance with safety regulations.
- Assisted in training new installers on installation techniques and safety procedures.
- Maintained accurate inventory of tools and materials used during installation projects.
- Troubleshot system issues post-installation, ensuring operational efficiency for clients.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Carpenter Apprentice
Local 157
New York, NY
02.2023 - 03.2024
- Assisted in measuring, cutting, and shaping materials for various carpentry projects.
- Learned to operate hand and power tools safely and effectively.
- Supported experienced carpenters in constructing frameworks and structures.
- Collaborated with team members to ensure timely project completion.
- Followed safety protocols to minimize risks on job sites.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
Mason Tender
Spartan Masonry Construction
New York, NY
02.2019 - 07.2021
- Assisted masons with mixing and transporting materials for masonry projects.
- Maintained tools and equipment, ensuring cleanliness and proper functionality.
- Followed safety protocols to minimize risks on job sites during construction activities.
- Collaborated with team members to set up scaffolding and work areas efficiently.
- Managed inventory of supplies on-site so that necessary materials were always available when needed.
Education
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY04-2018
Emergency Medical Technician - Emergency Medical Technician
Emergency Care Program
New York, NY01-2018
Skills
- Customer Service
- Team Leadership
- Communication
- Organization
- OSHA Safety
- Willingness to Learn
- Strong work ethic
- Time management
- Forklift operation
- Scaffold building
- Materials selection
- Pro-core software
Certification
OSHA 30 Certification
Languages
Spanish
Native or Bilingual
Timeline
Installer 2
Sunkeeper Solar
10.2024 - Current
Carpenter Apprentice
Local 157
02.2023 - 03.2024
Server
Society Café
04.2021 - 12.2024
Mason Tender
Spartan Masonry Construction
02.2019 - 07.2021
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
Emergency Medical Technician - Emergency Medical Technician
Emergency Care Program