Joshua Fenner
Edwardsburg,MI
Summary
Ambitious hard worker with strong verbal, listening, and managerial skills. Ability to negotiate and problem solve quickly, accurately, and efficiently while staying committed to quality and excellence. Experience in fast-paced work environments.
Overview
14
14
years of professional experience
Work History
Offline Plumbing Parts
Forest River Inc. (Columbus)
Middlebury, IN
07.2021 - Current
- Cutting and assembling all water lines (hard and flex) for production.
- Cutting and assembling all black pipe for production.
- Creating prints for new models as well as keeping current prints up to date.
- Prepping and installing all furnaces and water heaters.
- Cutting, assembling and installing all heat ducts.
- Prepping all shower bases, shower surrounds and faucets.
Purchasing Manager
Forest River Inc. (Columbus)
Middlebury, IN
01.2018 - 07.2021
- Maintain inventory levels, cycle counts, and usages
- Break down and ordering schedules
- Source new products, prototypes
- Create PCN's, serial break log, updating BOM's, price comparisons, line damage reports, RGA's and vendor Charge backs
- Open communication with vendors, plant manager and group leaders
Parts Manager
Forest River Inc. (Columbus)
Middlebury, IN
06.2016 - 01.2018
- Monitoring parts orders for accuracy
- Make sure all emails and phone calls are being returned in a timely manner
- Handled elevated phone calls and emails
Customer Service Supervisor
Lippert Components Inc.
South Bend, IN
11.2014 - 06.2016
- Responsible for OEM, E-Comm, WD, and export order entry team
- Assisted with daily call center functions
- Promptly responded to inquiries, and requests from current and prospective customers
- Managed high volumes of phone calls and E-mails
- Created and maintained positive relationship with OEM's, dealers, and retail customers
Warranty Returns Supervisor
Heartland Recreational Vehicles
Elkhart, IN
09.2008 - 11.2014
- Responsible for recovering warranty dollars for defective products
- RGA requests
Education
Northridge High School
Middlebury, IN2001
Skills
- Strong problem solving aptitude
- Exceptional communication skills
- Quick learner
- Strong organizational skills
- Effective leader
- Efficient multitasker
- Deadline oriented
- Excellent time management
Timeline
Offline Plumbing Parts
Forest River Inc. (Columbus)
07.2021 - Current
Purchasing Manager
Forest River Inc. (Columbus)
01.2018 - 07.2021
Parts Manager
Forest River Inc. (Columbus)
06.2016 - 01.2018
Customer Service Supervisor
Lippert Components Inc.
11.2014 - 06.2016
Warranty Returns Supervisor
Heartland Recreational Vehicles
09.2008 - 11.2014
Northridge High School