Joshua Fort

Supervised six staff members, fostering a diverse and collaborative team environment.
Implemented efficiency improvements to enhance operational productivity and cost control.
Designed and executed marketing initiatives, ensuring adherence to health and safety regulations.
Emphasized safety protocols and process discipline throughout all operations.

• Managed daily operations.
• Developed marketing strategies to enhance brand visibility and client engagement.
• Maintained financial records and managed budgeting for business growth.
• Trained and mentored staff in customer service and best operational practices.
• Managed daily operations of business, including hiring and training staff.

Coordinated daily operations, inventory management, and supply chain.
Implemented procedures to maintain profitability and safety standards.
Adapted to sudden closures due to COVID-19 with proper shutdown procedures.

• Managed day-to-day business operations, including staffing, inventory management, budgeting, accounting, and payroll processing, to support overall business health.
• Resolved any customer complaints or issues quickly in order to maintain positive relationships.
• Oversaw customer service activities to ensure quality standards were met or exceeded.
• Monitored expenses closely to stay within allocated budgets for each project and initiative.
• Oversaw inventory management for tea and coffee products, ensuring adequate supply levels and quality control.

• Installed HVAC systems according to project specifications and safety standards.
• Collaborated with team members to streamline installation processes and improve efficiency.
• Managed inventory of HVAC parts and supplies for timely project completion.
• Ensured compliance with local building codes during installations and repairs.
• Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
• Assembled and installed air conditioning systems; ensured compliance with inspection standards.
• Gained familiarity with electrical components related to HVAC systems and wiring practices.