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Associate Principal Engineer

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I started with Home Depot in 2019 working as a deliveries associate. In 2021 I went on LOA and work construction for two years and became a team lead building, houses, patios, remodels and working with my team and coordinating game plans. In 2023 I came back to Home Depot and started it trying to get into management.
I am a highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Provided exceptional customer service and product knowledge to support clients in making informed purchasing decisions Utilized CRM software to track sales activities, manage pipeline, and analyze sales performance metrics Developed and implemented strategic sales plans to effectively penetrate new markets and drive revenue growth Developed strong communication and negotiation skills to handle objections and close sales in a fast-paced environment Implemented innovative sales strategies to adapt to different neighborhoods and customer demographics Built and maintained positive relationships with customers to enhance sales opportunities and increase customer satisfaction Demonstrated ability to accurately and efficiently pick orders for shipment by scanning products and ensuring correct quantities and items are selected Proficient in operating manual and electric pallet jacks to safely transport and load merchandise onto delivery trucks Skilled in organizing and prioritizing orders based on shipping deadlines and customer requirements Experienced in performing quality checks on items to verify they meet established standards before packaging and shipping Proven track record of maintaining a clean and orderly work environment while adhering to company safety guidelines and procedures Safely operate equipment such as forklifts and pallet jacks to move and load products Followed safety protocols and procedures to ensure a safe working environment Efficiently and accurately loaded materials onto trucks for transport to designated locations Inspected materials for quality and compliance with company standards before loading them onto vehicles Collaborated with team members to meet daily loading quotas and deadlines Conducted preventative maintenance tasks on equipment to ensure optimal operation and minimize downtime Troubleshot and repaired electrical, mechanical, and plumbing issues in a timely and efficient manner Performed building repairs and renovations, including drywall patching, painting, and flooring installation Managed inventory of maintenance supplies and equipment to support efficient operations and reduce costs

Highly motivated and hardworking individual with hands-on experience in a variety of labor-intensive roles. Demonstrated ability to perform physically demanding tasks, adapt to different environments, and maintain attention to detail under pressure. Known for reliability, a positive attitude, and strong communication skills, consistently delivering excellent customer service and maintaining high standards of quality in all work performed. Comfortable working in diverse settings and unafraid to take on challenging tasks to ensure project completion and customer satisfaction.

Joshua Fortner

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Sales Associate

Equipment Operator

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High School Diploma -

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Sales Associate

Equipment Operator

High School Diploma -

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