JOSHUA FRANKLIN
Beaverton,OR
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER
Oasis Cannabis
Newberg, OR
01.2020 - Current
- Responsible for opening store, stocking, tills, schedule, forecasting, and overall appearance
- Oversee daily operation of dispensary, handling needs of all customers and developing established professional team that is passionate about cannabis.
Boots 2 Roots PDX
Portland, OR
01.2019 - 10.2019
- Part of pilot program to bring gardening closer to veterans as a therapy for PTSD.
- Design build and maintain therapy garden at
- Portland VA Hospital
- Design, build and maintain therapy garden at Portland VA Hospital.
UNPAID FAMILY CAREGIVER
Reno, NV
05.2012 - 01.2019
- Provide physical and/or emotional care for an ill loved one at home
- Prescription medication management
- Assisting with meals and nutrition
- Help with mobility and getting to all doctor appointments
- Home maintenance and housekeeping.
ACCOUNT EXECUTIVE
GREAT CALL
Reno, NV
06.2014 - 06.2015
- Sales team converts calls using consultative, needs-based sales process that is focused on making appropriate recommendations for products, rate plans and value added services
- Complete sales order tickets and submit for processing of client-requested transactions
- Record transactions accurately, and keep clients informed about transactions
- Offer advice on purchase or sale of particular securities.
SALES CONSULTANT
RAPID PATHOGEN INC
Roseville, CA
10.2011 - 04.2012
- Recruited to launch new territory for unique medical diagnostic test
- Increased territory sales 340% by introducing product into new, previously undeveloped markets
- Listen to and resolve customer complaints regarding services, products, or personnel
- Keep records pertaining to purchases, sales, and requisitions.
SALES EXECUTIVE
PHYSICIAN SALES AND SERVICE
West Sacramento, Ca
06.2006 - 07.2011
- Recruited to turn around underperforming territory, selling pharmaceuticals, medical supplies, equipment, and diagnostic equipment to physicians and medical clinics
- Exceeded forecast by 12% to 19% for 3 consecutive years Achieved highest gross profit percentage for rookies for 3 consecutive years, through exceptional, value-added customer service
- Pioneered sales of Electronic Medical Record (EMR) system in Western Region
- Ranked in top 10 of 140 rookies for 2 consecutive years
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Skills
- Time Management
- Operation and Control
- Critical Thinking
- Judgment and Decision Making
- Operations Analysis
- Quality Control Analysis
Certification
SerSafe Food Handler's Card
Metrc
Advanced Metrc
OLCC # 848WC4
Timeline
GENERAL MANAGER
Oasis Cannabis
01.2020 - Current
Boots 2 Roots PDX
01.2019 - 10.2019
ACCOUNT EXECUTIVE
GREAT CALL
06.2014 - 06.2015
UNPAID FAMILY CAREGIVER
05.2012 - 01.2019
SALES CONSULTANT
RAPID PATHOGEN INC
10.2011 - 04.2012
SALES EXECUTIVE
PHYSICIAN SALES AND SERVICE
06.2006 - 07.2011
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