Joshua Franklin
Findlay,OH
Summary
Dedicated sales professional offering considerable experience partnering with customers and exceeding expectations. Highly skilled at identifying the needs of customers and offering products or services designed to meet those needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Leasing Consultant
Spitzer Autoworld
Findlay, Ohio
09.2023 - Current
- Built relationships with clients by providing timely follow-up on inquiries or requests for information.
- Developed sales strategies to maximize profits, improve customer service, and increase market share.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Exceeded sales goals using a consultative sales approach and effectively explaining programs and services to generate interest.
- Assisted customers in selecting vehicles that met their needs and budget requirements.
Sales and Service Representative
BES-3D
Ontario, Ohio
06.2022 - 09.2023
- Developed strong relationships with customers through regular follow-up contact.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Participated in training sessions to stay current with new products, services, technology.
- B2B
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
Associate of Arts - Business Administration
North Central State College
Mansfield, OH05-2023
Skills
- Customer relationship management
- Sales strategy development
- Client outreach
- Consultative selling
- Product knowledge
- Market analysis
Accomplishments
- High school graduate with honors
- Presidents club for automotive sales accomplishments
- Senior sales associate
Certification
- Licensed in automotive sales
Timeline
Sales and Leasing Consultant
Spitzer Autoworld
09.2023 - Current
Sales and Service Representative
BES-3D
06.2022 - 09.2023
Associate of Arts - Business Administration
North Central State College
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