Dynamic Case Manager with 4 years of experience in enhancing client outcomes through innovative resource facilitation and comprehensive care planning. Proficient in conflict management, data collection, and bilingual communication, leveraging these skills to foster trust and drive client engagement. Adept at utilizing Microsoft Excel and Word to streamline processes and improve reporting accuracy, seeking to advance in a role that supports professional growth and positive community impact.
Overview
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Certification
Work History
Housing Case Manager
Hollidays Helping Hands
Los Angeles, CA
12.2025 - Current
Assessed client needs to develop tailored housing plans.
Coordinated with community organizations to secure resources for clients.
Provided guidance on housing applications and tenant rights.
Conducted regular follow-ups to ensure client progress and satisfaction.
Collaborated with multidisciplinary teams to address complex client situations.
Identified barriers to housing stability and implemented strategic solutions.
Case Manager
People Assisting The Homeless (PATH)
Santa Ana, CA
- 05.2025
Facilitate client access to tailored resources, enhancing service satisfaction and engagement.
Design and lead life skills workshops, fostering client independence and skill development.
Conduct comprehensive annual assessments, ensuring client needs are met and progress is tracked.
Developed and led life skills classes, encouraging client participation and collaboration, which improved overall confidence and independence.
Documented and maintained accurate medical records to enhance client support and care continuity.
Provided empathetic support to clients, fostering trust and open communication to facilitate their journey towards stability.
Managed a caseload of 25 clients, implementing tailored care plans that led to measurable improvements in client outcomes.
Conducted comprehensive psychosocial assessments, identifying client needs and connecting them to appropriate resources.
Coordinated weekly meetings with clients to review HSP goals, ensuring alignment and adjusting plans based on progress.
Leveraged the HMIS system to track client data efficiently, enhancing reporting accuracy and streamlining resource allocation.
KinderCare Teacher
KinderCare Learning Companies
Anaheim, CA
Cultivated a nurturing classroom environment, promoting children's social and emotional development through engaging activities.
Designed and implemented weekly lesson plans, achieving measurable improvements in student engagement and learning outcomes.
Partnered with parents to discuss children's progress, fostering strong relationships that enhanced student support and community involvement.
Behavior Technician
Quantum Behavioral Solutions
Whittier, CA
Collected and analyzed data to track progress and make data-driven decisions for treatment planning
Provided direct one-on-one therapy sessions to clients.
Assisted in conducting functional behavior assessments to identify the underlying causes of challenging behaviors
Supported clients in developing social skills through structured activities and interventions
Fostered a nurturing environment for clients with autism, enhancing their confidence and engagement through tailored interventions.
Meet with my CM and PM to discuss where there are improvements and how they can help with better delivering care to clients
Behavioral Interventionist
Intercare Therapy
- 05.2022
Fostered a compassionate environment for clients, enhancing their comfort and engagement during therapy sessions.
Analyzed behavioral data to tailor intervention strategies, resulting in noticeable improvements in client progress.