Sociologically-minded professional with a drive to make a difference in the communities that need it the most. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
4
4
years of professional experience
Work History
Housing Case Manager
Opportunity Community Services
08.2023 - Current
Developed individualized person-centered housing plans
Assisted patients in accessing housing, financial assistance and other community resources.
Conducted in-home visits to provide supportive services.
Managed caseload to satisfy multiple patients with diverse needs.
Maintained detailed records of patient progress, documentation of services and case notes.
Assisted with tours, applications, and moves
Collaborated with waiver Case Managers to arrange details and provide bi-weekly updates
Assisted in determining eligibility for economic support and researching affordable housing
Met & checked in regularly with clients to discuss progress, problems, and plans
Meticulously documented billable hours.
Visual Staff
Irondale High School Marching Band & Drumline
09.2020 - Current
Engaged with high school students from diverse backgrounds, and adapted my teaching style to suit individual experiences and needs
Instructed students on visual drill and technique to create an innovative performance
Choreographed dance and body movement to create a coherent visual experience
Ran and assisted with stretching, warm up drills, and technique exercises
Accompanied the ensemble to parades and competitions, assisted in moving/setting up equipment, as well as running warm up exercises.
Team Member
Caribou Coffee
09.2019 - 08.2023
Crafted premium beverages and foods for customers
Took orders, handled transactions, and counted register deposits
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Barista
Bru House Coffee Shop & Drive Thru
05.2021 - 08.2021
Prepared premium beverages and foods for customers
Engaged with customers to provide a positive experience
Collaborated with coworkers to maintain the store's function in the absence of a formal manager
Took orders, handled transactions, and counted register deposits
Maintained an organized and sanitary workplace for an ideal food service environment.
Cleaned counters, machines, dishes, utensils, and seating areas daily.
Education
Bachelor of the Arts - Sociology- College of Liberal Arts
University of Minnesota- Twin Cities
Minneapolis, Minnesota
05.2023
Skills
Microsoft Office
Communication
Time Management
Statistical Analysis
Leadership
Interviewing
Conflict Negotiation
Managing Records
Legal Compliance
Paperwork Organization
Referral Coordination
Case Management
Timeline
Housing Case Manager
Opportunity Community Services
08.2023 - Current
Barista
Bru House Coffee Shop & Drive Thru
05.2021 - 08.2021
Visual Staff
Irondale High School Marching Band & Drumline
09.2020 - Current
Team Member
Caribou Coffee
09.2019 - 08.2023
Bachelor of the Arts - Sociology- College of Liberal Arts