KYANNIE VALENTIN

Conducted client intakes to identify and assess individual needs. Provided comprehensive case management and referrals to appropriate services. Assisted clients with housing applications, facilitating secure permanent housing. Advocated for clients with landlords and agencies to ensure fair treatment. Maintained accurate client records and generated program reports for compliance.

• Supervise case managers to ensure housing stability for vulnerable populations.
• Conduct performance reviews and provide feedback for continuous improvement.
• Deliver training on best practices in supportive housing and crisis intervention.
• Coordinate services with agencies to enhance tenant outcomes and care quality.
• Advocate for client needs to secure necessary support and resolve housing issues.
• Utilizing AWARDS software to configure data

• Crafted service plans for asylum seekers, improving access to vital resources and support.
• Managed public benefit applications, ensuring timely processing and eligibility compliance.
• Conducted workshops and wellness checks, enhancing community integration and support.
• Utilized Salesforce and Microsoft tools for precise data management and reporting.
• Reviewed cases and authorized benefits, optimizing service delivery for diverse communities.

• Assessed client needs, enhancing service coordination and support effectiveness.
• Developed care plans, improving client outcomes and satisfaction.
• Collaborated with professionals for comprehensive and effective care.
• Monitored client progress, adapting plans for continuous improvement.
• Coordinated with DHS and agencies, reducing processing time and enhancing resource access.

• Managed filing and email systems, enhancing administrative efficiency and patient data accuracy.
• Coordinated patient admissions and discharges, ensuring seamless transitions and documentation.
• Ordered medical supplies, maintaining optimal inventory levels for uninterrupted healthcare services.
• Verified insurance details, supporting smooth billing and access to healthcare services.
• Facilitated specialist referrals, optimizing patient care pathways and service coordination.

• Registered patients in EPIC for COVID-19 tests, ensuring data accuracy and confidentiality.
• Validated insurance for efficient billing and secure testing reimbursements.
• Maintained strict patient data privacy, adhering to data protection standards.
• Assisted diverse patients with healthcare navigation and coordinated appointments.
• Improved access to medical services by managing documentation effectively.

• Enhanced patient comfort and readiness for dental procedures, improving patient satisfaction.
• Maintained infection control, ensuring a safe dental environment and compliance with OSHA standards.
• Assisted in chairside dentistry, boosting procedural efficiency and teamwork.
• Managed dental records with Dexis and Dentrix, ensuring accurate documentation and patient care.
• Captured and analyzed dental images, aiding in precise diagnosis and treatment planning.