Lori Marroquin

• Built strong relationships with local landlords to increase available housing options for clients in need.
• Guided clients in developing budgeting skills and financial planning strategies to maintain long-term housing stability.
• Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
• Coordinated relevant community resources and services to enhance client self-sufficiency.
• Monitored client progress towards established goals and objectives outlined in service plans.
• Monitored client progress in mental health and disability, adjusting plans based on observed needs.
• Monitored clients' adherence to disability, mental health appointments labs, dental appointments. Documented case notes and maintained accurate client records.
• Provided crisis intervention services when needed including emergency financial assistance, eviction prevention, mental health referrals.

• Managed multiple priorities and tasks through effective multitasking, ensuring timely completion of assignments.
• Minimized data entry errors by accurately inputting information into computer systems with careful attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Handled incoming calls by directing them to appropriate personnel and accurately recording messages.

Recorded immunization details in Immtrac to ensure compliance.

• Developed trusting relationships with families by building rapport, demonstrating empathy, and maintaining professional boundaries.
• Collaborated with school officials to address educational needs, enhancing children's academic success through tailored support.
• Educated parents about child development milestones, appropriate discipline methods, and other relevant issues.
• Provided crisis intervention support during emergency situations, helping families regain stability following critical incidents.
• Guided families through complex social service systems, providing advocacy support to empower them in accessing necessary resources.
• Monitored case records to ensure accurate documentation for ongoing monitoring and evaluation of progress.
• Monitored case records and family that the child received proper healthcare visits and transportation