Cristal Vega Velasquez
Gilmer
Summary
Experienced Housing Case Manager skilled in effective communication and individualized service planning. Proven ability to assess client needs, develop tailored support plans, and advocate for clients’ rights, ensuring access to essential resources for housing stability.
Overview
4
4
years of professional experience
Work History
Housing Case Manager
S.A.F.E. House
Albuquerque
12.2021 - 02.2026
- Provided crisis intervention services, including emergency financial assistance, eviction prevention, and mental health referrals.
- Assisted clients in obtaining stable housing through personalized case management plans.
- Conducted initial interviews with clients to assess their housing needs and develop individualized service plans.
- Facilitated weekly case management meetings with clients to review goals and adjust support strategies as necessary.
- Conducted regular assessments to evaluate client needs and progress toward housing stability.
- Coordinated with community resources to enhance support services tailored to client needs.
- Developed and maintained strong relationships with local landlords and housing agencies.
- Advocated for clients' needs in meetings with service providers and stakeholders to ensure access to necessary services.
- Provided referrals to community resources such as rental assistance, public benefits, legal services, employment programs.
- Assisted clients in locating appropriate affordable housing options based on their income and other criteria.
Education
Bachelor of Science - Criminal Justice
Brookline College
Albuquerque, NM12-2021
Skills
- Housing assessment
- Crisis intervention
- Crisis response
- Service coordination
- Case documentation
- Individualized service planning
- Client advocacy
- Patient rights advocacy
- Community engagement
- Effective communication
- Relationship building
- Time management
- Organizational skills
- Multitasking
- Professional boundaries
- Goal setting
- Team building
- Time management abilities
- Maintaining confidentiality
References
References available upon request.
Timeline
Housing Case Manager
S.A.F.E. House
12.2021 - 02.2026
Bachelor of Science - Criminal Justice
Brookline College