Results-driven Team Lead with a proven track record in enhancing workflows and achieving performance metrics. Expertise in coaching, conflict resolution, and strategic thinking to drive team success.
Overview
15
15
years of professional experience
Work History
Team Lead
Walmart
Defiance, OH
08.2024 - Current
Led daily team operations, ensuring adherence to company policies and procedures.
Delivered comprehensive training on process best practices to enhance team performance and development.
Executed strategic enhancements to workflows, significantly surpassing company performance metrics.
Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Senior Officer Accessions NCO
U.S. Army
Coraopolis, PA
12.2017 - 07.2024
Generated and updated comprehensive reports using Microsoft Excel and Access to support effective recruiting and retention efforts.
Ensured thorough documentation of applicant certifications and compliance to streamline recruiting processes.
Oversaw systematic retention of applicant records, aligning with federal and U.S. Army standards for data management.
Coordinated logistics and schedules for U.S. Army recruiting and training events, ensuring effective outreach and engagement.
Army Reserve Career Counselor
U.S. Army
Dallas, TX
08.2014 - 11.2017
Guided service members in career development and job transition strategies.
Developed personalized career plans aligning with individual goals and market trends.
Facilitated workshops on communication, problem solving, and time management, enhancing team productivity and
cohesion.
Developed individualized career and education plans, guiding clients towards successful career transitions and
advancement opportunities.
Operations NCO
U.S. Army
Columbus, OH
10.2011 - 07.2014
Managed coordination of logistics and supply chain activities to maintain accurate procurement and inventory records.
Administered budget allocations for travel and employee compensation to ensure financial efficiency.
Ensured accuracy and organization of documents to support audit and compliance processes.
Established and maintained a comprehensive database to ensure accurate tracking of employee training and recertification.
Education
MBA - Project Management
Columbia Southern University
Orange Beach, AL
06-2023
Bachelor of Science - Business Administration And IT
Columbia Southern University
Orange Beach, AL
07-2016
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Timeline
Team Lead
Walmart
08.2024 - Current
Senior Officer Accessions NCO
U.S. Army
12.2017 - 07.2024
Army Reserve Career Counselor
U.S. Army
08.2014 - 11.2017
Operations NCO
U.S. Army
10.2011 - 07.2014
MBA - Project Management
Columbia Southern University
Bachelor of Science - Business Administration And IT